Q: Do you offer coffee machine servicing, maintenance, inspections & PSSR inspection certificates?

Yes, all coffee machines with a boiler must be serviced annually by law, according to Pressure Systems Safety Regulations 2000 requirements. Annual servicing & maintenance options are available, and this helps to ensure your coffee machines operate optimally and avoid breakdowns. Contact our sales team for more details.

Question 1

What type of commercial coffee machine is best for my business?

Accepted Answer

It depends on your daily coffee volume and service style. Bean-to-cup machines are ideal for self-service environments like offices or hotels, while traditional espresso machines are perfect for cafés and baristas who want full control. Filter coffee machines are great for batch brewing in high-demand venues like conference centres or breakfast buffets.

Question 2

What does coffee group or coffee group handle mean?

Accepted Answer

The official term is “Group Head,” though it’s often simply called a “group”. This is the part of the espresso machine where the portafilter, or handle, meets the water with a lock in to brew the coffee to create the rich, flavourful espresso. So, a machine as typically 1, 2 or 3 or “groups”.

Question 3

How many cups per day can a commercial coffee machine handle?

Accepted Answer

This varies by model. Smaller machines may be suitable for 30–50 cups per day, while larger bean-to-cup or espresso machines can handle 200+ cups daily. Each coffee machine product page includes a recommended output range to help you choose.

Question 4

What's the difference between a bean-to-cup coffee machine and an espresso coffee machine?

Accepted Answer

Bean-to-cup coffee machines grind beans fresh and brew coffee automatically with minimal input, making them great for consistent drinks without needing a trained barista to operate it. Espresso machines require manual operation and more skill, but allow greater control over the brewing process and coffee presentation.

Question 5

Do you offer coffee machine installation and training?

Accepted Answer

Yes, many of our machines come with optional installation and staff training services. For larger or plumbed-in models, professional setup is strongly recommended. Contact our sales team for more details.

Question 6

Do you offer coffee machine servicing, maintenance, inspections & PSSR inspection certificates?

Accepted Answer

Yes, all coffee machines with a boiler must be serviced annually by law, according to Pressure Systems Safety Regulations 2000 requirements. Annual servicing & maintenance options are available, and this helps to ensure your coffee machines operate optimally and avoid breakdowns. Contact our sales team for more details.

Question 7

Can coffee machines be plumbed into a water supply?

Accepted Answer

Most commercial coffee machines can either be plumbed in or used with a manual-fill water tank. Plumbed-in options are ideal for high-volume use and reduce the need for constant refilling. Our coffee machine product pages will provide further details.

Question 8

How often should I clean our commercial coffee machine?

Accepted Answer

Daily cleaning is essential to maintain coffee quality and hygiene. Some machines feature automatic cleaning cycles making this an effortless task, while others require manual cleaning. Descaling is also recommended regularly, especially in hard water areas.

Question 9

What warranty do your coffee machines come with?

Accepted Answer

Warranties vary by brand and model, but most of our commercial coffee machines come with at least a 1-year parts and labour warranty. Full warranty details are available on each product listing.

Question 10

Do you supply coffee beans or accessories too?

Accepted Answer

While we specialise in equipment, we also stock essential accessories like grinders, water filters, and cleaning supplies. If you’re looking for coffee beans, we can recommend reputable UK suppliers to suit your machine.

Question 11

How do I choose the right size machine for my space?

Accepted Answer

Check the product dimensions listed on each coffee machine product page. Think about clearance for the space needed – consider space for water tanks, bean hoppers, and cleaning access. If space is tight, our team can recommend compact models without compromising performance.