Unlock your knowledge with the Document360 AI connectorCentralize your company's intelligence by linking Swiftask to your Document360 knowledge base. Automate information retrieval, provide instant and accurate answers to your teams or customers, and keep your documentation up to date. Boost your operational productivity with zero complex coding.🔌 TriggersHow to access the agentIncoming emailagent-slug@swiftask.aiWebhookTrigger via APISwiftask chatConversational interfaceWidget / ChatbotEmbedded on your websiteAttached LLMsGeminiClaudeMistralOpenAIAI AgentsConnector Document360 · Secure OAuth 2.0⚡ ActionsWhat the agent can doAutomated customer supportAnswer support tickets with precise excerpts from Document360. Reduce average response time by 60%.Employee onboardingThe agent guides new hires through internal procedures. Accelerate onboarding by 2 weeks.Advanced semantic searchFind information by user intent rather than keywords. Eliminate failed searches.Compliance assistanceInstantly verify internal policies stored in Document360. Reduce procedure-related errors.Dynamic content updatesThe agent adapts automatically to changes in your articles. Zero gap between doc and practice.Instant technical supportSolve documented bugs in an instant. Offload technical support teams.Multilingual supportUse your documentation to answer in any language. Expand your market effortlessly.Gap analysisIdentify unanswered questions in your documentation. Improve your knowledge base quality.Create an AI agent withDocument360for my team3,000+ integrations availableConcrete results500+Companies using Swiftaskx3productivity increase3000+Integrations availableFast integration: Deploy your Document360 agentDeploy AI across your organization in a few simple stepsCreate your Swiftask AI agentSelect the agent template tailored to your knowledge management needs within the Swiftask dashboard.Link your Document360 workspaceUse your Document360 API key to establish a secure connection and grant read access to your articles.Configure data sourcesSpecify which Document360 categories or folders your agent should index to answer queries.Now is the right time to startTurn your knowledge base into a performance engine. Start your 7 day trial.Book a demo7-day free trialUse cases: Automate your knowledge workflowsLeverage the full potential of your technical documentation by connecting Swiftask. Turn static articles into an interactive resource capable of solving complex problems in real-time.Automated customer supportAnswer support tickets with precise excerpts from Document360. Reduce average response time by 60%.DetailsTryEmployee onboardingThe agent guides new hires through internal procedures. Accelerate onboarding by 2 weeks.DetailsTryAdvanced semantic searchFind information by user intent rather than keywords. Eliminate failed searches.DetailsTryCompliance assistanceInstantly verify internal policies stored in Document360. Reduce procedure-related errors.DetailsTryDynamic content updatesThe agent adapts automatically to changes in your articles. Zero gap between doc and practice.DetailsTryInstant technical supportSolve documented bugs in an instant. Offload technical support teams.DetailsTryMultilingual supportUse your documentation to answer in any language. Expand your market effortlessly.DetailsTryGap analysisIdentify unanswered questions in your documentation. Improve your knowledge base quality.DetailsTryFrequently Asked QuestionsIs my Document360 data secure?+Yes, Swiftask uses industry-standard encryption protocols and strictly respects your access rights defined in Document360.Can the agent edit my articles?+By default, the agent is read-only to ensure the integrity of your knowledge base.What if information is outdated?+The agent syncs in real-time with Document360, ensuring answers always reflect the most recent version.What is the processing capacity?+The solution is designed to scale, capable of indexing thousands of articles without performance drops.Do I need technical skills?+No, integration is performed via an intuitive interface with no programming required.What is the impact on operational costs?+Automation significantly reduces time spent by teams searching or writing repetitive answers.Ready to automate your Document360 connector?Turn your knowledge base into a performance engine. Start your 7 day trial.Book a demo7-day free trialSwiftask PlatformWebAccessible from all your browsersChromeDesktopNative app for Mac & WindowsWindowsmacOSMobileNative iOS & Android appsPlay StoreApp Store▶AI Agents▶Your workflowsAutomateNo-code automationIncoming email -> Agent repliesForm -> CRM updatedSchedulePlan recurring tasks 24/7Daily report at 9 AMWeekly watchConnectLink your tools in a few clicksGmail + Slack + Canvas+3000 integrations