Automatically triage and prioritize emails in Agiled with AISwiftask connects your AI agents to Agiled to analyze and classify incoming emails. Stop wasting time on manual inbox management.Result:Save hours every week. Ensure every client email is handled by the right person, at the right time.Your team is wasting precious time on manual email triageIn Agiled, the volume of incoming emails can quickly become overwhelming. Between client requests, invoices, and notifications, your team spends hours reading, sorting, and redirecting messages. This repetitive work slows down client responses and leads to errors.Main negative impacts:Slow client response times: Important emails get stuck in a shared inbox, delaying action by the relevant team members.Cognitive overload: Manual sorting is a low-value task that drains your team's energy and reduces focus on strategic goals.Risk of oversight or error: A critical email can be missed or misfiled among dozens of unimportant messages, harming client relations.Swiftask deploys an intelligent AI agent that reads every email arriving in your Agiled ecosystem, understands it, categorizes it, and performs the appropriate action: assignment, auto-reply, or alert.BEFORE / AFTERWhat changes with SwiftaskWithout SwiftaskAn assistant opens the mailbox. They read every message, identify urgency, and manually move it into Agiled or create a task. This process is slow, prone to interruptions, and impossible to scale.With Swiftask + AgiledThe AI agent intercepts the email upon receipt. It analyzes sentiment and intent. It automatically creates an Agiled task with the right priority and assigns the appropriate team member. Everything is ready in seconds.Start for freeHow to automate your email triage in 4 stepsSTEP 1 : Define your triage rulesSet classification criteria in Swiftask: keywords, senders, urgency, or request type.STEP 2 : Connect AgiledLink your Agiled instance to Swiftask to allow the agent to interact with your tasks and projects.STEP 3 : Train your AI agentProvide your agent with instructions on how to categorize different types of emails.STEP 4 : Activate the workflowLet the agent process emails in real time. Monitor actions from the Swiftask dashboard.Start for freeAdvanced features for AgiledThe agent analyzes context, urgency, sentiment, and client history related to the email for ultra-precise classification.Target connector: The agent performs the right actions in agiled based on event context.Automated actions: Automatic Agiled task creation. Automatic assignment to team members. Automatic tagging. Personalized auto-reply. Alerting via Slack or Teams for urgent items.Native governance: Every action is logged in an audit trail to ensure process transparency.Each action is contextualized and executed automatically at the right time.Each Swiftask agent uses a dedicated identity (e.g. agent-agiled@swiftask.ai ). You keep full visibility on every action and every sent message.Key takeaway: The agent automates repetitive decisions and leaves high-value actions to your teams.Start for freeWhy automate triage with Swiftask1. Lightning-fast client responseDrastically reduce response times by automating need qualification.2. Boosted productivityFree your team from administrative tasks so they can focus on client value.3. Standardized processesEnsure every email is handled according to the same rules, eliminating human subjectivity.4. Effortless scalabilityManage increasing email volumes without hiring additional administrative staff.5. Seamless integrationSwiftask adapts to your existing Agiled setup without requiring technical overhaul.Start for freeSecurity and reliabilitySwiftask applies enterprise-grade security standards for your agiled automations.Protected data: Swiftask follows the strictest security standards for processing your emails and Agiled data.Full control: You remain in charge of the agent's rules and can disable automation at any time.GDPR compliance: Data processing is compliant with privacy requirements.Audit log: Review the history of your agent's actions for total transparency.To learn more about compliance, visit the Swiftask governance page for detailed security architecture information.Start for freeRESULTSMeasurable impact on your businessMetricBeforeAfterAverage triage timeMinutes per emailUnder 5 secondsClassification error rate5 to 10%Under 1%Client satisfactionVariableConsistent improvementTime saved per employee05+ hours/weekStart for freeTake action with agiledSave hours every week. Ensure every client email is handled by the right person, at the right time.Book a demo7-day free trialGenerate intelligent reports from Agiled with AI powerNext use case